Payment and Delivery Information
Full payment including shipping is required when placing the order. We prefer that our customers order a sample before the final order is placed. We accept payment through Visa, MasterCard, AMEX, and Discover. Customers will receive an email confirmation of the order, as well as receipt of payment.
Refunds & Exchanges
You may cancel at any time within 24 hours of placing your order by notifying Boxed Wedding Invitations via email at firstname.lastname@example.org. A refund will be issued only at that time. However, Boxed Wedding Invitations will retain 20% of your payment to compensate for the costs and losses arising as a result of a cancellation.
Due to the custom nature of our invitation boxes and invitation cards returns and exchanges are not accepted. All orders are final and non-refundable.
If your event is cancelled, deposits are NON REFUNDABLE.
All samples are non-refundable.
We provide design mockups for approval on all of our custom work. There are no returns or refunds. The client has 48 hours from receipt of item to inform Boxed Wedding Invitations of any errors/omissions with the order.
Social Media Agreement: Agreed
Boxed Wedding Invitations may post photos at its discretion of daily work & client correspondence on social media platforms and/or our company blog. All designs and client work belong to Boxed Wedding Invitations Corp. and can be shared at any point during the design, production following an event. If a client prefers that their design/custom work not be shared, a non-disclosure agreement can be submitted to Boxed Wedding Invitations Corp. for term agreement.
For all Massachusetts (MA) orders, we are required by law to charge 6.25% tax because our business is registered in MA.
Since our dispatch center is located in Massachusetts, we are required to collect sales tax for orders shipped within the state. For orders shipped outside of Massachusetts it is the customer’s responsibility to pay and file tax in their own state.
We have a $500 minimum fee on any custom designed invitations and invitation boxes. We can accommodate small orders as well as large orders as long as they meet the minimum fee.
Boxed Wedding Invitations provides tracking numbers. Boxed Wedding Invitations is not responsible for lost or damaged items. Shipping is through USPS, UPS, or FedEx. Please contact us if you need an upgrade in shipping or expedited delivery.
We DON’T purchase insurance for any of the packages unless the customer asks and pays for it.
Samples ship out within 2-3 business days from ordering via USPS Priority Mail.
Depending on the country, packages may stay in customs for several weeks or more. In some countries, duties and taxes may apply which the customer is completely responsible for on arrival of your package. Please look into the import policies and customs of your country before placing your order. We advise international customers to order at least 4-6 months in advance of your event.
Boxed Wedding Invitations Corp. will take no responsibility for damages or losses of packages received.
All invitation boxes are carefully sealed and packed to be protected during shipping. Please keep your products away from direct sunlight, water, humidity or any other liquids.
Please note: Boxed Wedding Invitations is not responsible for delays in shipping due to weather, federal holidays, custom inspection, unforeseen circumstances or by any reason delays in shipping that may occur due to shipper.
*Delivery: standard delivery shipping is usually within 17 business days plus shipping time. If you require a rush order please let us know and we will try our best to accomModate your request. A rush fee will be applied to the final order. Average shipping time in the continental US is between 1-2 weeks.
Shipping Upgrade Options are available: (Should you wish to upgrade to any other shipping option please let us know and we will try our best to accomModate your needs and we will send you another Invoice for the additional costs.)
Get in touch by calling our toll free @ 800-386-1203.
Boxed Wedding Invitations